Authors: Jean-Paul A. Barthès
Addresses: UMR CNRS 7253 Heudiasyc, Université de Technologie de Compiégne, Centre de Recherche de Royallieu, 60200 Compiégne, France
Abstract: Multi-agent systems allow developing large complex distributed applications. Interfaces to such systems are difficult to build using traditional point and click approaches. We propose a two step approach consisting in: first, identifying possible actions corresponding to a request; and second, extracting from the natural language data the necessary parameters to complete the action. Processing the input sentence uses an ontology, linguistic cues and the knowledge-base structure. The approach can be used for navigating in complex websites or for developing information systems, an example of which is given in the paper.
Keywords: natural language communications; personal assistant agents; human-agent communication; linguistic cues; ontological cues; ontology; multi-agent systems; MAS; agent-based systems; knowledge-based structures; information systems; IS development; website navigation; complex websites.
International Journal of Electronic Business, 2013 Vol.10 No.3, pp.207 - 231
Received: 08 May 2021
Accepted: 12 May 2021
Published online: 15 Jan 2013 *