Improving human-agent communication using linguistic and ontological cues Online publication date: Fri, 10-Apr-2015
by Jean-Paul A. Barthès
International Journal of Electronic Business (IJEB), Vol. 10, No. 3, 2013
Abstract: Multi-agent systems allow developing large complex distributed applications. Interfaces to such systems are difficult to build using traditional point and click approaches. We propose a two step approach consisting in: first, identifying possible actions corresponding to a request; and second, extracting from the natural language data the necessary parameters to complete the action. Processing the input sentence uses an ontology, linguistic cues and the knowledge-base structure. The approach can be used for navigating in complex websites or for developing information systems, an example of which is given in the paper.
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