Title: Organisational role stress and the function of selected organisational practices in reducing it: empirical evidence from the banking service front line in India
Authors: Christo F.V. Fernandes; Nandakumar Mekoth; Satish Kumar; Babu P. George
Addresses: Goa Institute of Management, Poriem, Sattari, Goa-403505, India ' Faculty of Management Studies, Goa University, Taleigao Plateau, Panjim, Goa-403206, India ' Faculty of Management Studies, Goa University, Taleigao Plateau, Panjim, Goa-403206, India ' Department of Business Administration, Alaska Pacific University, Anchorage, AK-99501, USA
Abstract: The present study examines the varying impacts of health, environmental, and organisational factors on organisational role stress. It uses survey data from 483 respondents representing the private and public banking sectors in Goa, India. Analysis shows that environmental factors, health practices, and demographics such as age, salary, and length of service are strong predictors of reduction in organisational role stress. Also, married couples experience less stress and females are subject to higher stress than males. The study adds to the evidence that environmental, health, and demographics at workplace are potential explanatory variables in finding lasting cures for workplace stress.
Keywords: demographics; environmental factors; health practices; culture; banking services; India; organisational roles; stress reduction; organisational practices; age; salary; length of service; married couples; workplace stress; gender.
International Journal of Behavioural and Healthcare Research, 2012 Vol.3 No.3/4, pp.258 - 272
Published online: 20 Aug 2014 *Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article