Authors: Agus Gunawan; Mohamed A. Wahdan; H. Jaap Van den Herik; Yoke Pribadi Kornarius; Bartel Van de Walle
Addresses: Business Administration Department, Parahyangan Catholic University, Bandung, West Java 40141, Indonesia ' El-Menoufi a University, Shebin El-Kom, Menofia, Egypt ' Tilburg center for Cognition and Communication (TiCC), Tilburg School of Humanities, Tilburg University, Tilburg 5000 LE, The Netherlands ' Business Administration Department, Parahyangan Catholic University, Bandung, West Java 40141, Indonesia ' Department of Information Management, Tilburg School of Economics, Tilburg University, Tilburg 5000 LE, The Netherlands
Abstract: Indonesian SMEs Garment Manufacturers (ISGMs) have lack managerial support to compete in the global markets. The primary question is how to support them in achieving their business targets? To answer the question, we interviewed garment experts and financial experts. Key Performance Indicators (KPIs) for the garment industry was constructed and an e-management system was developed to answer the question. A combination of an Accounting Information System and a Knowledge Intensive System was used for providing automatic interpretation on the results of the KPIs. Our study describes e-management as a means to increase the managerial capabilities of the ISGMs.
Keywords: knowledge intensive systems; key performance indicators; KPI; garment manufacturing; e-management; SMEs; small and medium-sized enterpries; global markets; Indonesia; garment industry; clothing industry; apparel industry; accounting information systems; electronic management.
International Journal of Trade and Global Markets, 2012 Vol.5 No.3/4, pp.195 - 213
Received: 08 May 2021
Accepted: 12 May 2021
Published online: 21 Oct 2012 *