Title: A development process for functional products: hardware, software, service support system and management of operation

Authors: John Lindström; Magnus Löfstrand; Magnus Karlberg; Lennart Karlsson

Addresses: Division of Computer Aided Design, Luleå University of Technology, SE-971 87 Luleå, Sweden. ' Division of Computer Aided Design, Luleå University of Technology, SE-971 87 Luleå, Sweden. ' Division of Computer Aided Design, Luleå University of Technology, SE-971 87 Luleå, Sweden. ' Division of Computer Aided Design, Luleå University of Technology, SE-971 87 Luleå, Sweden

Abstract: The development process for a Functional Product (FP) is complex and there is a need to coordinate, monitor, control and share information as well as to communicate properly among the parties involved in the process. This paper proposes a conceptual development process to manage the FP development, including development of hardware, software, service support system and how to manage the operation of an FP. Further, challenges related to the integrated development of FPs are also discussed.

Keywords: complexity; control; coordination; product development; development management; functional products; information sharing; integrated projects; project management; PSS; product-service system; sub-development processes; hardware; software; service support; service management

DOI: 10.1504/IJPD.2012.049831

International Journal of Product Development, 2012 Vol.16 No.3/4, pp.284 - 303

Received: 02 Sep 2011
Accepted: 09 May 2012

Published online: 16 Oct 2012 *

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