Title: Qualitative determinants of the managerial efficiency toward improving the organisational performance and competitiveness of SMEs in Mexico

Authors: Connie Atristain; Rajagopal

Addresses: Department of Doctoral Studies in Administrative Sciences, EGADE Business School, Instituto Tecnológico y de Estudios Superiores de Monterrey, México City, Campus, DF, México, Calle del Puente #222, Col. Ejidos de Huipulco, C.P. 14380, Tlalpan, DF, México. ' EGADE Business School, Instituto Tecnológico y de Estudios Superiores de Monterrey, México City, Campus, DF, México, Calle del Puente #222, Col. Ejidos de Huipulco, C.P. 14380, Tlalpan, D.F., México

Abstract: Though the open access of market brought good business opportunities in Mexico, it also introduced more competition that has led several companies to close down or to be merged. Facing a highly competitive environment, the issue of managerial efficiency, organisational performance and competitiveness have become essential parts for survival and, in the best case, for the competitive success of firms. Immersed in this highly competitive environment is considered relevant for manufacturing SMEs, achieve managerial efficiency, through the decision-making and the organisational design, leading the company to an optimal organisational performance, and accomplish the competitiveness that environment demands. In this article, we make a qualitative analysis of the managerial efficiency, organisational performance and competitiveness, on SMEs in Mexico. An analysis of the most important qualitative determinants and the least important within the production process of manufacturing SMEs, allow us to know the criteria in making decisions on the resources and capabilities.

Keywords: managerial efficiency; organisational performance; resources; capabilities; competitiveness; decision making; organisational design; market share; profitability; Mexico; SMEs; small and medium-sized enterprises.

DOI: 10.1504/IJBCG.2012.049793

International Journal of Business Competition and Growth, 2012 Vol.2 No.4, pp.370 - 399

Available online: 15 Oct 2012

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