Title: Developing data production maps: meeting patient discharge data submission requirements

Authors: Bruce Davidson, Yang W. Lee, Richard Wang

Addresses: Resource and Outcomes Management, Cedars-Sinai Health System, 8700 Beverly Boulevard, Suite 2227, Los Angeles, CA 90048, USA. ' MIS, College of Business Administration, Northeastern University, 214 Hayden Hall, Boston, MA 02115, USA. ' MIT Information Quality Program, E40-209A, Center for Technology, Policy, and Industrial Development, 1 Amherst Street, Cambridge, MA 02139, USA

Abstract: Recent research in information quality management concluded that firms must manage information as a product, and that the entire information manufacturing system must be managed in order to enable firms to assure delivery of information products with high quality. In this paper, we report a longitudinal case study in a major hospital on how data production maps are developed and used to improve the quality of information products. Specifically, we focus on data production maps for patient discharge data. These data production maps have enabled this hospital to model, analyse, and improve the quality of patient-level data that must be submitted to the State Department of Health Services annually. Implications and lessons learned are also discussed.

Keywords: data production map; data quality; information product; information production map; information quality; information quality improvement; information management; patient discharge submissions; healthcare.

DOI: 10.1504/IJHTM.2004.004978

International Journal of Healthcare Technology and Management, 2004 Vol.6 No.2, pp.223 - 240

Published online: 04 Aug 2004 *

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