Title: Tacit knowledge transfer in tourism organisations, based on the development of fuzzy rules

Authors: Spyros Avdimiotis

Addresses: Department of Tourism Management, Alexander Technological Educational Institute, P.O. Box 141 P.C., Thessaloniki 57400, Greece

Abstract: Although the importance of knowledge transfer has been acknowledged and thoroughly studied by scientists since the last quarter of the 20th century, tacit knowledge received less attention owing to the fact that it is very difficult to be codified and transferred. The primary aim of the paper is to study the stimulation extent of tacit knowledge transfer and dissemination in the hotel, the core of tourism activity, where tacit knowledge is constantly created but yet not easy to be communicated among staff members.

Keywords: tacit knowledge; knowledge transfer; fuzzy logic; rules customisation; tourism organisations; hotels; hotel industry.

DOI: 10.1504/IJTP.2012.049721

International Journal of Tourism Policy, 2012 Vol.4 No.3, pp.222 - 237

Received: 12 Jul 2011
Accepted: 14 Apr 2012
Published online: 14 Nov 2014 *

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