Title: Development of temporal confirmation model for knowledge management solution implementation

Authors: S. Nagarajan; K. Ganesh; A.T. Resmi; S.P. Anbuudaysankar; R. Hemachitra

Addresses: Department of Mechanical Engineering, Vickram College of Engineering, Enathi – 630561, Tamilnadu, India. ' Supply Chain Management – Center of Competence, McKinsey Knowledge Center India Private Limited, McKinsey & Company, DLF Plaza Tower, DLF City, Phase I, Gurgaon – 122002, India. ' Institute of Public Enterprise (IPE), Hyderabad, 500007, India. ' Department of Mechanical Engineering, Amrita Vishwa Vidyapeetham, Coimbatore – 641112, Tamilnadu, India. ' Health Care Services, Softway Academy Private Limited, Sikkim Manipal University, Mumbai-400614, India

Abstract: Implementing a knowledge management (KM) system can be complex and dynamic, no matter how well planned and developed. Inevitably a degree of organisational inertia is focused on the current rather than the new. Cumulative evidence from past research in KM suggests that effective implementation of KM solution in any organisation requires robust designs and models for various critical elements of process, people and technology. Based on the results of the Delphi study, a temporal confirmation conceptual model is developed with six modules/elements to take it the next level of devising the generic framework, design, model and strategy for the identified modules.

Keywords: knowledge management; KM implementation; Delphi study; temporal confirmation; conceptual models; modelling; generic framework.

DOI: 10.1504/IJBIS.2012.049566

International Journal of Business Information Systems, 2012 Vol.11 No.3, pp.253 - 282

Published online: 16 Aug 2014 *

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