Title: Thaitelecentre management model for lifelong learning of Ministry of Information and Communication Technology

Authors: Cheevarat Kapilakanchana; Prompilai Buasuwan

Addresses: Faculty of Education, Kasetsart University, 50 Phahonyothin Road, Jatujak, Bangkok 10900,Thailand. ' Faculty of Education, Kasetsart University, 50 Phahonyothin Road, Jatujak, Bangkok 10900,Thailand

Abstract: One of the guidelines for implementing lifelong learning is to provide a source of learning for everyone throughout their life span. The Thaitelecentre of the Ministry of Information and Communication Technology (MICT) is one kind of a lifelong learning source that provides a wide range of information and communication technology (ICT) services. Yet, a Thaitelecentre alone cannot be a learning source without proper management. A common concern regarding problems and components of Thaitelecentre management is the starting point of empirical data to construct the Thaitelecentre management model. In this research, the building of such a management model by means of the principle of the balanced scorecard (BSC) is a basic need for performance-related strategies to its operation.

Keywords: ThaiTelecentre; Thailand; management models; lifelong learning; balanced scorecard; BSC; Ministry of Information and Communication Technology; MICT; government ministries; government departments; ICT; information technology; communications technology; empirical data; performance-related strategies; innovation.

DOI: 10.1504/IJIL.2012.049354

International Journal of Innovation and Learning, 2012 Vol.12 No.4, pp.430 - 447

Published online: 03 Sep 2012 *

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