Title: A hybrid information system model for trust in e-government initiative adoption in public sector organisation

Authors: Mohannad Moufeed Ayyash; Kamsuriah Ahmad; Dalbir Singh

Addresses: Faculty of Information Science and Technology, School of Computer Science, Universiti Kebangsaan Malaysia, 43600 UKM, Bangi Selangor, Malaysia. ' Faculty of Information Science and Technology, School of Computer Science, Universiti Kebangsaan Malaysia, 43600 UKM, Bangi Selangor, Malaysia. ' Faculty of Information Science and Technology, School of Computer Science, Universiti Kebangsaan Malaysia, 43600 UKM, Bangi Selangor, Malaysia

Abstract: The purpose of this study is to identify information system factors affecting user trust of e-government adoption and to propose a hybrid information system model for trusting e-government in public sector organisations. The proposed model was built based on: information system success model, technology acceptance model, and security and privacy from literature. Based on these theories, this paper identifies information system factors affecting user trust of e-government initiative adoption.

Keywords: e-government adoption; electronic government; information systems; success factors; technology acceptance model; TAM; security; privacy; public sector organisations; user trust; trustworthiness.

DOI: 10.1504/IJBIS.2012.048889

International Journal of Business Information Systems, 2012 Vol.11 No.2, pp.162 - 179

Available online: 20 Aug 2012 *

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