Title: A multi-criteria approach for sustainable mass customisation in the fashion supply chain

Authors: Fabio De Felice; Maria Grazia Gnoni; Antonella Petrillo

Addresses: Department of Mechanism, Structures and Environment, University of Cassino, via Marconi 10, 03043 Cassino (FR), Italy. ' Department of Innovation Engineering, University of Salento, Campus Ecotekne, 73100, Lecce, Italy. ' Department of Mechanism, Structures and Environment, University of Cassino, via Marconi 10, 03043 Cassino (FR), Italy

Abstract: Mass customisation (MC) relates to the ability to provide customised products or services through flexible processes in high volumes and at reasonably low costs which are currently key variables for the fashion supply chain. Sustainability concepts - which usually refer to three pillars i.e., economic, environmental and social ones - are new paradigms in this industrial sector, i.e., sustainable mass customisation. The paper proposes a methodological approach for evaluating sustainability performances of a fashion supply chain. Firstly, key performance indicators (KPIs) have been evaluated in order to assess sustainability level of a typical fashion supply chain according to the three single dimensions. KPIs have been derived from social and environmental life cycle analysis (LCA) and the supply chain operations reference (SCOR) model. Then, a multi-criteria model has been developed based on analytical network process (ANP) aiming both to model interrelationships among KPIs and to prioritise them.

Keywords: fashion supply chains; sustainable mass customisation; SMC; key performance indicators; KPIs; multicriteria analysis; supply chain management; SCM; modelling; sustainability.

DOI: 10.1504/IJMASSC.2012.047399

International Journal of Mass Customisation, 2012 Vol.4 No.3/4, pp.220 - 238

Available online: 18 Jun 2012 *

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