Authors: Daniela Gröschke; Thomas Schäfer
Addresses: Intercultural Business Communication, Friedrich-Schiller-University Jena, Ernst-Abbe-Platz 8, D-07743 Jena, Germany. ' Department of Psychology, Research Methods and Evaluation, Chemnitz University of Technology, D-09107 Chemnitz, Germany
Abstract: There is a long history of research into which skills and abilities individuals need in intercultural situations. Intercultural competence is frequently claimed to be a critical variable. There are different models of intercultural competence but a shared and theoretically-based understanding of intercultural competence is still missing. The present paper outlines an approach to intercultural competence as a situation specific competence, framing an intercultural situation independent of national cultures. Further, a multi-level model of intercultural competence based on social-cognitive theory is developed and tested empirically in two studies. The results highlight the importance of self-regulation in intercultural situations. Self-regulation significantly influences group competencies and the perception of diversity.
Keywords: culture; inter-cultural situations; cross-cultural competence; diversity; heterogeneity; self-regulation; social-cognitive theory; group competencies.
European Journal of Cross-Cultural Competence and Management, 2012 Vol.2 No.2, pp.133 - 148
Available online: 25 May 2012 *Full-text access for editors Access for subscribers Purchase this article Comment on this article