Title: Supply Chain Management in SMEs: a case study

Authors: Rajesh K. Singh; Ravinder Kumar; Ravi Shankar

Addresses: Indian Institute of Foreign Trade (IIFT), B-21, Kutab Institutional Area, New Delhi 110016, India ' Maharaja Agrasen Institute of Technology, PSP Area, Rohini, Sec-22, Delhi 110086, India ' Department of Management Studies, Indian Institute of Technology (IIT), Hauzkhas, New Delhi 110016, India

Abstract: Supply Chain Management (SCM) has become an integral part of strategy for all organisations irrespective of their size and sector in the present globalised and networked economy. This study is on analysing implementation of SCM and its effectiveness in a medium-scale construction organisation. A Situation-Actor-Process (SAP)-Learning-Action-Performance (LAP) framework has been applied to analyse the various issues of SCM in this organisation. Based on SAP analysis, suitable actions are taken for improving performance of the organisation. The study has also tried to develop a framework for evaluating effectiveness of SCM in a given organisation. Based on this study, it is recommended that to improve effectiveness of Construction Supply Chains (CSC), organisations should focus on product customisation, waste reduction, housekeeping and IT applications to reduce time lag in various processes. [Received 26 December 2010; Revised 9 May 2011; Accepted 14 July 2011]

Keywords: supply chain management; SCM; SAP-LAP methodology; small and medium-sized enterprises; construction industry; firm performance; product customisation; waste reduction; housekeeping; information technology.

DOI: 10.1504/IJMR.2012.046801

International Journal of Manufacturing Research, 2012 Vol.7 No.2, pp.165 - 180

Published online: 22 Nov 2014 *

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