Title: Evaluating supply chain risk in Indian dairy industry: a case study

Authors: Pramod Kumar Mishra; B. Raja Shekhar

Addresses: EADS-SMI Chair for Sourcing and Supply Management, D-Block (2nd Floor), Indian Institute of Management Bangalore, Bannerghatta Road, Bangalore, PIN – 560 076, Karnataka, India. ' School of Management Studies, University of Hyderabad, Central University P.O, Gachibowli, Hyderabad, PIN – 500 046, Andhra Pradesh, India

Abstract: Risk and uncertainty have been found to be one of the indispensable parts of any manufacturing or service supply chain. No matter how strong is the supply chain, risk and uncertainty come into the picture by disrupting the operational flow. The situation further gets complicated, if the nature of the material the supply chain deals in, is perishable requiring conditioned transportation and storage. In this context, dairy-food supply chain is not a deviation. The empirical paper describes the risks and uncertainties of a dairy-food supply chain case in India. The study involves all the stakeholders in the system to identify the potential risks for the entire chain and strategies to address the same. The data, from 1,063 sample respondents, at different levels of the supply chain, are collected and assessed to detect major operational risks for the dairy industry. In total, 15 significant risks are identified throughout the supply chain of which eight are assessed to be critical ones. Strategies to minimise the high risks are also mentioned at different levels so as to increase the efficiency of the supply chain.

Keywords: SCM; supply chain management; dairy industry; managerial implications; high risks; India; risk evaluation; uncertainty; operational flows; flow disruption; perishable goods; conditioned transportation; conditioned storage; dairy foods; stakeholders; potential risks; risk strategies; operational risks; significant risks; risk identification; critical risks; risk assessment; risk minimisation; efficiency; Orissa State Cooperative Milk Producers Federation; food; decision sciences; risk management.

DOI: 10.1504/IJDSRM.2012.046610

International Journal of Decision Sciences, Risk and Management, 2012 Vol.4 No.1/2, pp.77 - 91

Received: 12 Apr 2011
Accepted: 12 Oct 2011

Published online: 02 May 2012 *

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