Title: Architecting cross-functional business processes: new views on traditional business process reengineering

Authors: Rainer A. Sommer

Addresses: Enterprise Engineering & Policy Laboratory, Mail Stop 2E4 George Mason University Fairfax, VA 22030-4444, USA

Abstract: Business Process Reengineering (BPR) methods have changed significantly over the last two decades. In today|s business environment, competitive advantage (CA) is driven by cross-functional process architectures that can quickly respond to changing customer/supplier needs. Designing such a high degree of process flexibility into a modern corporate environment requires new tools, strategies and methods. This research paper shows that CA can be achieved by developing a process-centric organisational awareness and that process flexibility can be institutionalised through the organisational planning cycle.

Keywords: enterprise resource planning; ERP; competitive advantage; CA; business process reengineering; BPR; cross-functional processes.

DOI: 10.1504/IJMED.2004.004638

International Journal of Management and Enterprise Development, 2004 Vol.1 No.4, pp.345 - 358

Published online: 24 May 2004 *

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