Title: Towards a balanced scoreboard for assessing manufacturing processes sustainability

Authors: Juliano Bezerra De Araujo; João Fernando Gomes De Oliveira

Addresses: Axia Value Chain Consulting Co., World Trade Center, São Paulo, Av. das Nações Unidas, 12551, cj.1811, São Paulo, CEP 04578-903, Brazil. ' Institute for Technological Research, Av. Prof. Almeida Prado, 532, Butantã, São Paulo, CEP 05508-901, Brazil

Abstract: Industries can contribute for sustainable development by using cleaner and more efficient technologies. In view of that, to satisfactorily evaluate their processes performance, sustainability indicators turn out to be a crucial point. The present work has as its main objective providing a balanced scoreboard of performance aspects and indicators, whose priority lies in sustainability, and which are due to evaluate manufacturing processes. Although models for sustainability performance assessment have been presented over the last years, they still do not present a core group of indicators for manufacturing processes, which are accurate and easy to be measured.

Keywords: sustainability performance; performance evaluation; balanced scoreboard; sustainability indicators; sustainable manufacturing; manufacturing sustainability; sustainable development.

DOI: 10.1504/IJBPM.2012.046201

International Journal of Business Performance Management, 2012 Vol.13 No.2, pp.198 - 221

Accepted: 26 Jul 2011
Published online: 25 Mar 2012 *

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