Title: Cultural and organisational commitment in the context of e-banking

Authors: Ioannis V. Koskosas

Addresses: Department of Informatics and Telecommunications Engineering, University of Western Macedonia; Department of Finance, Technological Educational Institute of Western Macedonia, 50100, Kozani, Greece

Abstract: Although information security is critical for organisations to survive, a number of studies continue to report incidents of critical information loss. To this end, there is still an increasing interest to study information security from a non-technical perspective. In doing so, this research focuses on the effect of strong corporate cultures and organisational commitment as important aspects in managing information security through e-banking. That is, manipulating more effectively e-banking security development and management within organisations. Achieving the required level of e-banking security within organisations usually requires more than security awareness and control but also a better understanding of the organisations' culture in which e-banking security measures are developed and tailored to. In effect, organisations may have a clearer insight into how to commit more effectively to such security measures and ultimately, offer more secure e-banking services to their customers.

Keywords: electronic banking; e-banking security; corporate culture; organisational commitment; information technology; organisational culture; information security; secure services; banking industry; bank information.

DOI: 10.1504/IJITST.2012.045147

International Journal of Internet Technology and Secured Transactions, 2012 Vol.4 No.1, pp.26 - 41

Available online: 26 Jan 2012 *

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