Title: Critical success factors in mobile communications: a comparative roadmap for Germany and India

Authors: Bardo Fraunholz, Chandana Unnithan

Addresses: Deakin University, School of Information Systems, Faculty of Business and Law, 221, Burwood Highway, Burwood, Melbourne, Victoria 3125, Australia. ' Deakin University, School of Information Systems, Faculty of Business and Law, 221, Burwood Highway, Burwood, Melbourne, Victoria 3125, Australia

Abstract: The world of telecommunications, especially mobile communications, continues to evolve with innovative technologies and high-speed data services. In many economies, mobile phones have overtaken fixed lines. In this dynamic context, we have envisaged to study mobile communication diffusion in Germany and India, from a historical comparative perspective. The basic standard for comparison has been Global Systems for Mobile Communications (GSM) and its data services, which was adopted by both economies. Subsequently, critical success factors in each economy is drawn and compared with the other, to elicit future directions.

Keywords: mobile communications; Germany; India; data services; GSM; diffusion; critical success factors; historical comparative research; open coding; SMS.

DOI: 10.1504/IJMC.2004.004489

International Journal of Mobile Communications, 2004 Vol.2 No.1, pp.87 - 101

Published online: 10 May 2004 *

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