Authors: Manosi Chaudhuri; Pallavi Banerjee
Addresses: Birla Institute of Management Technology, Plot No. 5, Knowledge Park II, Greater NOIDA, UP-201306, India. ' Birla Institute of Management Technology, Plot No. 5, Knowledge Park II, Greater NOIDA, UP-201306, India
Abstract: The vast subject of knowledge management has recently started gaining significance in India. However, despite the investment of time, resources and money, only few companies can claim to have successfully implemented an organisation-wide knowledge management system. These past experiences reiterate technology infrastructure to be only an enabler of knowledge management and the employees to be the driving force. The purpose of the research is to focus on the perception of employees towards knowledge creation, transfer and sharing practices in an Indian public sector enterprise, MMTC. This project seeks to recognise and recommend characteristics that enhance knowledge sharing attitudes in employees and work culture in organisations. The research explores the need of developing knowledge management strategy and linking it with corporate goals and human resources strategy and processes. It also describes the traits that define a 'learning organisation' and provides actionable steps which can enable this particular organisation to become one.
Keywords: learning organisations; knowledge management; India; public sector enterprises; factor analysis; Garvin assessment survey; organisational learning; knowledge sharing; organisational culture.
International Journal of Business Performance Management, 2012 Vol.13 No.1, pp.75 - 86
Received: 19 Apr 2011
Accepted: 14 Jun 2011
Published online: 08 Jan 2012 *