Title: Communicating corporate governance through websites: a case study from India

Authors: Martin Xavier Amaladoss; Hansa Lysander Manohar; Fatima Jacob

Addresses: Department of Management Studies, Anna University, Tami Nadu, Chennai 600025, India. ' Department of Management Studies, Anna University, Tami Nadu, Chennai 600025, India. ' Department of Management Studies, Anna University, Tami Nadu, Chennai 600025, India

Abstract: This case study analyses the governance content and design of the corporate website of Tata Consultancy Services Limited (TCS), the top Information Technology company from India. We develop and use the un-weighted descriptive governance content and design index to analyse the Annual Report 2009-2010 and other governance-related information in the website. The study finds that TCS is not using its website with advanced content and design (Web 2.0) features. Despite some limitations, this case study is expected to serve as a pointer to the effectiveness of web communication by TCS in particular and the Indian corporate sector in general.

Keywords: business governance; communicating corporate governance; web disclosure; corporate websites; Tata Consultancy Services Limited; emerging economies; stakeholder engagement; India; Clause 49; corporate sustainability; governance content; annual reports; website design.

DOI: 10.1504/IJBGE.2011.044734

International Journal of Business Governance and Ethics, 2011 Vol.6 No.4, pp.311 - 339

Received: 08 May 2021
Accepted: 12 May 2021

Published online: 04 Jan 2012 *

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