Authors: Anyanitha Distanont; Harri Haapasalo; Bordin Rassameethes; Binshan Lin
Addresses: Department of Industrial Engineering and Management, University of Oulu, P.O. Box 4610, FI-90014, Finland. ' Department of Industrial Engineering and Management, University of Oulu, P.O. Box 4610, FI-90014, Finland. ' Operations Management Department, Faculty of Business Administration, Kasetsart University, Bangkok, 10900, Thailand. ' Department of Management and Marketing, Louisiana State University in Shreveport, One University Place, Shreveport, LA 71115, USA
Abstract: This paper offers theoretical elaboration on, and demonstrates some empirical support for the patterns of knowledge transfer between buyers and suppliers in collaborative product development. The findings present that some knowledge transfer methods are very important in some phases of product development but not in others, and the different transfer methods can be used for different phases of product development. We conclude that knowledge transfer through electronic channels has an obvious influence, however communication like face-to-face is also very important. Of particular interest is the finding that one effective way for an organisation manages to transfer knowledge is to select an appropriate transfer method given a type of knowledge to be transferred in the right place at the right time.
Keywords: knowledge transfer; collaborative product development; CPD; intercultural information management; managerial knowledge; engineering knowledge.
International Journal of Intercultural Information Management, 2012 Vol.3 No.1, pp.59 - 81
Published online: 25 Dec 2011 *Full-text access for editors Access for subscribers Purchase this article Comment on this article