Title: Matrix ownership – a model for quality reliability in procurement

Authors: V.E. Annamalai

Addresses: SSN College of Engineering, Chennai, 603110, India

Abstract: Almost every company has gone global in search of economical supply of quality raw material. With new suppliers from abroad who also try their first attempt to supply out of their country, the reliability in quality is always an issue due to non-adherence to standardisation procedures like ISO. While quality of the first supply is good, the assurance of getting similar quality in the next supply is always a question. The paper describes a model followed by an Indian Abrasive company and its foreign supplier to ensure a reliable and cost effective supply of raw material. Matrix ownership to quality assurance at the supplier|s premises has been followed by a five step process described in the paper. This framework can be applied by any organisation and its partnering supplier to evolve strategies for reliable supply of materials.

Keywords: procurement; supply chain management; SCM; quality management; vendor partnerships; matrix ownership; reliability; raw materials; quality assurance; reliable supply.

DOI: 10.1504/IJPM.2012.044152

International Journal of Procurement Management, 2012 Vol.5 No.1, pp.27 - 42

Published online: 10 Dec 2011 *

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