Title: When Lean and Six Sigma converge: a case study of a successful implementation of Lean Six Sigma at an aerospace company
Authors: Asli Yagmur Akbulut-Bailey; Jaideep Motwani; Everett M. Smedley
Addresses: Department of Management, Seidman College of Business, Grand Valley State University, Grand Rapids, MI 49504, USA. ' Department of Management, Seidman College of Business, Grand Valley State University, Grand Rapids, MI 49504, USA. ' Johnson Technology Inc., 2034 Latimer Dr., Muskegon, MI 49442, USA
Abstract: Over the past decade, companies of all sizes have faced tremendous pressure to improve their manufacturing operations, productivity, and customer service in order to successfully compete in the global business arena As a result, companies have experimented with different strategies and techniques. The techniques that look the most promising appear to be Lean and Six Sigma. There are very limited studies that empirically document how these two techniques can be integrated into one strategy and how they can be leveraged to achieve world-class results. In this paper, by means of a detailed case analysis, we demonstrate how a major aircraft manufacturing company located in West Michigan successfully incorporated the LLS concept into its operations. We discuss the factors that facilitated the success of LLS and provide suggestions for managers who are considering implementing this improvement strategy.
Keywords: lean six sigma; case study; continuous improvement; aerospace industry; aircraft manufacturing.
International Journal of Technology Management, 2012 Vol.57 No.1/2/3, pp.18 - 32
Published online: 06 Apr 2013 *Full-text access for editors Access for subscribers Purchase this article Comment on this article