Title: Service-oriented architecture for business intelligence: a research agenda

Authors: Jayanthi Ranjan

Addresses: Institute of Management Technology, Raj Nagar Ghaziabad, Uttar Pradesh, India

Abstract: Delivering the required information to customers in a timely and location independent fashion increases sales, profit and customer satisfaction, and requires seamless integration among the legacy applications. The best way to achieve this is through service-oriented applications with the added essence of business intelligence. In this paper, service orientation from a business intelligence perspective is explained. The paper provides the architecture for service orientation and argues the need for service-oriented architecture in enterprises. To support the argument, several business domain scenarios are presented where service-oriented architecture (SOA) enabled business intelligence is required. The paper also presents various business process case scenarios where SOA enabled BI is required. Different business domains various business requirements are chosen and shown how each business domain can achieve business value through SOA is presented. A total six business process domains are identified and explained in detail the basic purpose and requirements.

Keywords: SOA; software engineering; service-oriented architecture; service orientation; business intelligence; required information; customers; location independence; sales; profits; customer satisfaction; seamless integration; legacy applications; business domains; business processes; business requirements; business value; India; Sri Lanka; agile systems; agile management.

DOI: 10.1504/IJASM.2011.043129

International Journal of Agile Systems and Management, 2011 Vol.4 No.4, pp.301 - 318

Accepted: 01 Feb 2011
Published online: 17 Oct 2011 *

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