Title: The road from community ideas to organisational innovation: a life cycle survey of idea management systems

Authors: Adam Westerski; Carlos A. Iglesias; Tadhg Nagle

Addresses: Escuela Tecnica Superior de Ingenieros de Telecomunicacion, Universidad Politecnica de Madrid, Avenida Complutense 30, 28040 Madrid, Spain. ' Escuela Tecnica Superior de Ingenieros de Telecomunicacion, Universidad Politecnica de Madrid, Avenida Complutense 30, 28040 Madrid, Spain. ' Business Information Systems Department, University College Cork, O'Rahilly Building, Western Road, Cork, Ireland

Abstract: This paper introduces a new emerging software component, the idea management system, which helps to gather, organise, select and manage the innovative ideas provided by the communities gathered around organisations or enterprises. We define the notion of the idea life cycle, which provides a framework for characterising tools and techniques that drive the evolution of community submitted data inside idea management systems. Furthermore, we show the dependencies between the community-created information and the enterprise processes that are a result of using idea management systems and point out the possible benefits.

Keywords: idea management; idea life cycle; innovation management; product development; process improvement; community-created information; community ideas.

DOI: 10.1504/IJWBC.2011.042993

International Journal of Web Based Communities, 2011 Vol.7 No.4, pp.493 - 506

Available online: 11 Oct 2011 *

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