Title: A view of 21st century healthcare industry and software quality improvement practices

Authors: Tien D. Nguyen, Hong Guo, Raouf N.G. Naguib, Nilmini Wickramasinghe

Addresses: Biomedical Computing and Engineering Technologies (BIOCORE), Applied Research Group, Faculty of Engineering and Computing and Health Design and Technology Institute, Coventry University, CV1 5FB, UK. ' Biomedical Computing and Engineering Technologies (BIOCORE), Applied Research Group, Faculty of Engineering and Computing and Health Design and Technology Institute, Coventry University, CV1 5FB, UK. ' Biomedical Computing and Engineering Technologies (BIOCORE), Applied Research Group, Faculty of Engineering and Computing and Health Design and Technology Institute, Coventry University, CV1 5FB, UK. ' School of Business IT and Logistics, RMIT University, G.P.O. Box 2476, Melbourne VIC 3001, Australia

Abstract: In a rapidly expanding industry such as healthcare, information and communication technology is increasingly becoming a key role in supporting, maintaining and improving healthcare services. This paper discusses the impact and future development of software within the healthcare field. At the same time, it identifies the current state, challenges and solution of software quality improvement and assurance practices for this domain.

Keywords: healthcare informatics; software process improvement; SPI; quality management; quality assurance; quality improvement; software quality; ICT; healthcare services; software development; healthcare technology.

DOI: 10.1504/IJNVO.2011.042416

International Journal of Networking and Virtual Organisations, 2011 Vol.9 No.2, pp.155 - 168

Published online: 08 Sep 2011 *

Full-text access for editors Access for subscribers Purchase this article Comment on this article