Title: Does collaboration among participants lead to better ideas in IT-based idea competitions? An empirical investigation

Authors: Ivo Blohm, Ulrich Bretschneider, Jan Marco Leimeister, Helmut Krcmar

Addresses: Chair for Information Systems (I17), Technische Universitat Munchen, Boltzmann Str. 3, 85748 Garching b. Munchen, Germany. ' Chair for Information Systems (I17), Technische Universitat Munchen, Boltzmann Str. 3, 85748 Garching b. Munchen, Germany. ' Chair for Information Systems (I17), Universitat Kassel, Nora-Platiel-Strasse 4, 34127 Kassel, Germany. ' Chair for Information Systems (I17), Technische Universitat Munchen, Boltzmann Str. 3, 85748 Garching b. Munchen, Germany

Abstract: Open innovation research shows that idea competitions are a promising approach for integrating customers and that most innovations are a result of intensive collaboration (Franke and Shah, 2003; Gasco-Hernandez and Torres-Coronas, 2004; Nemiro, 2001; Sawhney et al., 2005). Thus, fostering collaboration among idea contributors might be a fruitful approach for unleashing the customers| entire creative potential and making idea competitions even more successful. This paper reports on a field study in which idea contributors could collaborate in an IT-based idea competition using the wiki technology. We tested whether user collaboration positively influences the quality of the submissions applying an in-depth analysis of idea quality. Our results show that user collaboration enhances idea quality and that inducing user collaboration is a viable design element for making idea competitions more effective. This contributes to a more successful design, implementation and operation of idea competitions, as well as to better outcomes. The article concludes with a discussion of customer groups collaborating in idea competitions (extrinsically and intrinsically motivated customers).

Keywords: idea competitions; collaboration; open innovation; crowdsourcing; toolkits; software development; user innovation; new product development; R&D; research and development; creative potential; creativity; wiki technology; idea quality; customer groups; information technology.

DOI: 10.1504/IJNVO.2011.042413

International Journal of Networking and Virtual Organisations, 2011 Vol.9 No.2, pp.106 - 122

Published online: 08 Sep 2011 *

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