Title: Work place experiences and pro-social organisational behaviour

Authors: G.N. Sumathi, Yves Ducq

Addresses: Department of Management Studies, Indian Institute of Technology-Madras, Chennai-36, Tamil Nadu, India. ' Department LAPS – Group GRAI, University of Bordeaux, Batiment A4, 351 cours de la Liberation, 33405 Talence cedex, France

Abstract: The public health system in India is vibrant in meeting the healthcare demands of the rural people through primary health centres (PHC). This study proposes a conceptual framework that examines the impact of healthcare professionals| perception about work place experiences which encompasses HRM practices, PHC infrastructure and social support in the work place on pro-social organisational behaviour. The study is proposed to be conducted in selected PHC located in the state of Tamil Nadu. When empirically tested, this study would highlight the human resource issues so that the system could respond effectively to the demands in healthcare workforce.

Keywords: primary health centres; PHC; HRM practices; human resource management; organisational commitment; professional commitment; job satisfaction; pro-social organisational behaviour; PSOB; work place experiences; public health system; India; rural areas; healthcare management; primary healthcare; perceptions.

DOI: 10.1504/IJLEG.2011.042282

International Journal of Logistics Economics and Globalisation, 2011 Vol.3 No.2/3, pp.116 - 126

Published online: 29 Nov 2014 *

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