Title: A new management approach to knowledge-creating strategic decision-making in organisations

Authors: Mostafa Jafari, Peyman Akhavan, Roozbeh Hesamamiri, Atieh Bourouni

Addresses: Department of Industrial Engineering, Iran University of Science and Technology (IUST), Hengham St., Tehran, Iran. ' Department of Industrial Engineering, Iran University of Science and Technology (IUST), Hengham St., Tehran, Iran. ' Department of Industrial Engineering, Iran University of Science and Technology (IUST), Hengham St., Tehran, Iran. ' Department of Industrial Engineering, Iran University of Science and Technology (IUST), Hengham St., Tehran, Iran

Abstract: The latest researches depict that there is a gap in the literature on the role of knowledge creation in higher-level strategic decision-making process. The purpose of this paper is to develop a conceptual model in order to conceptualise the relationship between these two important concepts. Due to the subjective nature of this situation, soft systems methodology is used to incorporate and conceptualise the related principles. The proposed conceptual model provides advantages for managers, decision-makers and consultants to understand the role of creating new strategic and competitive knowledge from their current decision-making processes.

Keywords: strategic decision making; KM; knowledge management; enterprise development; system dynamics; knowledge creation; soft systems methodology.

DOI: 10.1504/IJMED.2011.042048

International Journal of Management and Enterprise Development, 2011 Vol.10 No.4, pp.291 - 314

Published online: 30 Apr 2015 *

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