Title: Analysis of supplier related issues in supply chain practices

Authors: Darshan Kumar, Om Pal Singh, Jagdev Singh

Addresses: Department of Mechanical Engineering, Beant College of Engineering and Technology, Gurdaspur-143521, Punjab, Republic of India. ' Department of Mechanical Engineering, Beant College of Engineering and Technology, Gurdaspur-143521, Punjab, Republic of India. ' Department of Mechanical Engineering, Beant College of Engineering and Technology, Gurdaspur-143521, Punjab, Republic of India

Abstract: Supply chain management (SCM) is regarded as a means to maximise the overall value generated. SCM includes all functions involved in receiving and filling a customer request by forging close relationships with customers and suppliers. Strong relationships and mutual trust between buyer and suppliers are essential for the successful implementation of SCM. This paper is based on the data collected from a survey of 66 Indian textile-related organisations carried out to ascertain issues related to supplier selection and evaluation. The findings indicate that the main criteria for supplier selection in Indian textile organisations are service provided, quality and on-time delivery of material. Effect of supplier selection on performance of organisation and factors influencing development of trust between buyer and suppliers are also discussed.

Keywords: supply chain management; SCM; supplier selection; buyer-supplier relationships; India; overall value; value maximisation; customer requests; mutual trust; textile industry; supplier evaluation; raw materials; material quality; on-time delivery; organisational performance; services management; operations management.

DOI: 10.1504/IJSOM.2011.041101

International Journal of Services and Operations Management, 2011 Vol.9 No.3, pp.284 - 307

Published online: 11 Mar 2015 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article