Title: Internet use and benefits in procurement for IT industry in Indian sub continent: a descriptive and conclusive analysis

Authors: S.L. Gupta, B.K. Jha, Hitesh Gupta

Addresses: Department of Management, Birla Institute of Technology (Deemed University), Mesra, Ranchi, Noida Campus, A-7, Sector-1, Noida-201301 (UP), India. ' Department of Management, Birla Institute of Technology (Deemed University), Mesra, Ranchi, Noida Campus, A-7, Sector-1, Noida-201301 (UP), India. ' Department of Management, Birla Institute of Technology (Deemed University), Mesra, Ranchi, Noida Campus, A-7, Sector-1, Noida-201301 (UP), India

Abstract: Increasing globalisation and competition for perfection heightens the importance of internet use and benefits in procurement. The traditional procurement channels in IT industry have been outpaced by the use of internet in developing nations too. This descriptive and conclusive research considers the perceived use of procurement activities such as information gathering, inter organisational information exchange, negotiation, bidding and payment as well as online ordering activities on one hand. Next, it focuses on perceived benefits such as ease of use, ease of price and product/service comparison, ease of information access and exchange as well as reduction in paper, time and money. Coefficient of correlation, mean and standard deviation are used to examine the perceived internet use and benefits in procurement for the IT industry in the Indian sub continent.

Keywords: internet usage; electronic procurement; e-procurement; ICT; information technology; communications technology; B2B; business-to-business; world wide web; electronic commerce; e-commerce; Indian subcontinent; South Asia; India; Pakistan; Bangladesh; Nepal; Bhutan; Sri Lanka; globalisation; competition; developing nations; information gathering; inter- organisational exchanges; information exchange; negotiation; bidding; payments; online ordering; perceived benefits; ease of use; prices; service comparisons; information access; cost reductions; paper flows; time savings; money; coefficient of correlation; mean deviation; standard deviation; procurement management.

DOI: 10.1504/IJPM.2011.041089

International Journal of Procurement Management, 2011 Vol.4 No.4, pp.341 - 362

Published online: 31 Jan 2015 *

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