Authors: Sarra Mamoghli, Virginie Goepp, Valerie Botta-Genoulaz
Addresses: INSA de Strasbourg – LGeCo Equipe Licia, 24, Boulevard de la Victoire 67084 – Strasbourg Cedex, France. ' INSA de Strasbourg – LGeCo Equipe Licia, 24, Boulevard de la Victoire 67084 – Strasbourg Cedex, France. ' Universite de Lyon, INSA de Lyon – Liesp, F- 69621 – Villeurbanne Cedex, France
Abstract: Information systems (IS) are now more and more based on |off-the-shelf products| such as enterprise resource planning (ERP) systems. These offer a generic solution apart from the company in which they will be set up. Thus, an essential success factor of this set up is a consistent alignment with the company. The methods suggested to support this alignment, which are described and analysed in this paper, especially insist on the modelling techniques to use without sticking to the characterisation of the various alignment and misalignment situations. Therefore, an algorithm to identify them is proposed. It formalised those situations and associate decisions to be taken in order to mitigate the misalignment risks.
Keywords: ERP projects; business process reengineering; systems alignment; enterprise modelling; decision algorithms; off-the-shelf products; generic solutions; success factors; consistent alignments; misalignment situations; risk mitigation; business information systems; enterprise resource planning; ICT infrastructures; information technology; communications technology.
International Journal of Business Information Systems, 2011 Vol.8 No.1, pp.23 - 45
Published online: 01 Jul 2011 *Full-text access for editors Access for subscribers Purchase this article Comment on this article