Title: Job satisfaction in substance abuse treatment organisations: empirical evidence from KETHEA in Greece

Authors: I. Michalakoukos, P.A. Kostagiolas, G. Alexias, D. Niakas

Addresses: UPOSIM, 18 Sisini St., 11528 Athens, Greece. ' Department of Archive and Library Science, Ionian University, Ioannou Theotokis 72, GR-Corfu 49100, Greece. ' Department of Psychology, Panteion University of Social and Political Sciences, 136 Syggrou Avenue, Kallithea, Athens 176-71, Greece. ' Faculty of Social Sciences, Hellenic Open University, 57-59 Bouboulinas St., 26222 Patra, Greece

Abstract: The purpose of this paper is to provide inference on the level of job satisfaction of substance abuse treatment organisation|s personnel, and the relevance of |global job satisfaction| with motivation and hygiene factors as defined in Herzberg|s motivation theory. A questionnaire tested for reliability and validity was employed containing 34 variables and one open ended question. The sample consisted of 250 employees of all categories from the Therapy Center for Dependent Individuals in Greece (KETHEA). Respondents amounted to 182 (response rate of 72.8%). The study results indicated a general satisfaction of the personnel, as regards main motivation factors such as the nature of their work and their achievements, and a certain dissatisfaction regarding promotions at work and personal advancement. Hygiene factors related to organisation policy and administration, supervision, working conditions and job security, interpersonal relations and salary, presented narrow variation which indicates that KETHEA|s personnel consider that these factors exist in a relatively satisfactory degree. The research results are interesting and rather unique due to the absence of similar results in substance abuse treatment organisations.

Keywords: motivation; job satisfaction; substance abuse; Greece; medical treatment; organisational personnel; hygiene factors; Frederick Herzberg; therapy centres; dependent individuals; KETHEA; promotion; personal advancement; organisation policies; administration; supervision; working conditions; job security; interpersonal relations; salaries; behavioural research; healthcare research.

DOI: 10.1504/IJBHR.2011.041047

International Journal of Behavioural and Healthcare Research, 2011 Vol.2 No.3, pp.247 - 264

Published online: 30 Jun 2011 *

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