Title: Strategic information system design practices in an emerging economy

Authors: Bikramjit Rishi, D.P. Goyal

Addresses: Institute of Management Technology (IMT), Raj Nagar, Hapur Road, Ghaziabad – U.P. – 201001, India. ' Management Development Institute, Mehrauli Road, Sukhrali, Gurgaon – 12200, India

Abstract: As the pace of competition is intensifying the use of strategic information systems (SIS) as competition weapons is increasing day by day. Today, business operations and information systems (IS) are so tightly integrated with each other that it would almost be impossible to improve business processes unless corresponding IS support the change. To support any change in the organisation information should be properly planned, developed, implemented and maintained in any organisation. The designing of IS is an important phase because if IS are not properly designed it may lead to the organisation failure. The purpose of this paper is to find out about the use of different system design approaches in Indian public sector undertakings generally and to illustrate the use of various approaches in relation to management levels and various departments particularly.

Keywords: strategic information systems; designing approaches; public sector; incongruence; India; design practices; emerging economies; competition; business processes; organisational change; management levels; organisation failure; system design; Hindustan Machine Tools; Bharat Heavy Electricals; business information systems.

DOI: 10.1504/IJBIS.2011.040564

International Journal of Business Information Systems, 2011 Vol.7 No.4, pp.388 - 401

Published online: 30 Sep 2014 *

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