Authors: Jagjit Singh Srai
Addresses: Department of Engineering, Institute for Manufacturing, Centre for International Manufacturing, University of Cambridge, Cambridge CB3 OFS, UK
Abstract: This paper explores supply network integration in complex product service systems involving close collaboration between primes. Four case study networks are studied (aerospace, naval, power and telecoms), each involving equipment manufacture and service provision. Factors that support network integration, identified from the literature and refined in the in-depth pilot case, were used to explore which processes support integration of the extended enterprise. Results suggests that a select set of processes support integration of the extended enterprise and that the absence of a shared view on these critical enabling processes results from contextual complexity of the network rather than from competing commercial interests. [Received 21 October 2009; Revised 21 April 2010; Accepted 22 April 2010]
Keywords: supply network integration; extended enterprise; multi-organisational networks; product service systems; collaboration; equipment manufacture; service provision; supply networks; service supply chains; SSC; supply chain management; SCM; materials management; information management.
International Journal of Manufacturing Research, 2011 Vol.6 No.2, pp.122 - 133
Available online: 11 May 2011 *Full-text access for editors Access for subscribers Purchase this article Comment on this article