Title: Implementation and evaluation of a queuing systems modelling course using Unified Modelling Language (UML)

Authors: Athanasios Perdos, George Stephanides, Alexander Chatzigeorgiou

Addresses: Department of Applied Informatics, University of Macedonia, Karaiskaki 41, 56626, Sykies, Thessaloniki, Greece. ' Department of Applied Informatics, University of Macedonia, Egnatia 156, 54006, Thessaloniki, Greece. ' Department of Applied Informatics, University of Macedonia, Egnatia 156, 54006, Thessaloniki, Greece

Abstract: In this paper, we present a new approach in the way that a network modelling and simulation or a queuing theory course can be done. Beyond the mathematical model that sometimes is too difficult for students to understand, this paper introduces the use of Unified Modelling Language (UML) as the mean to teach modelling of discrete event systems such as queues and networks. The basic course scheduling and teaching material are presented too. It is also shown how this method was evaluated by the teachers and the students that attended the course and answered a questionnaire.

Keywords: Unified Modelling Language; UML; queuing theory; discrete event simulation; network modelling; teaching methods; evaluation.

DOI: 10.1504/IJTCS.2011.039562

International Journal of Teaching and Case Studies, 2011 Vol.3 No.2/3/4, pp.236 - 248

Published online: 28 Feb 2015 *

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