Title: A study of personal and organisational factors as determinants of coping style of employees

Authors: Jyoti Sharma, Suparn Sharma

Addresses: College of Management, Shri Mata Vaishno Devi University, Katra 182 320, Jammu & Kashmir, India. ' College of Management, Shri Mata Vaishno Devi University, Katra 182 320, Jammu & Kashmir, India

Abstract: The researchers at various points of time have debated over the determinants of coping style of employees to manage their work stress level. With the aim to provide more insight into phenomenon of stress coping style of employees, the present study has been designed. A sample of 515 employees working in various sub-sectors of service sector of Jammu & Kashmir state, India, has been taken for the study. With the help of qualitative binary response model, the composition has made an attempt to identify the determinants that have significant impact on the coping style embraced by the employees. The study explicates that all personal factors do not account for variation in employees| coping style. Rather composition spells out that some predictors, such as nature of occupation, work stress, frequency of rewards, number of promotions, etc., which are associated with the organisation, also influence the coping style of employees.

Keywords: big five personality; coping styles; personal factors; odd ratios; organisational factors; work stress; employees; employee stress; India.

DOI: 10.1504/IJMP.2011.039207

International Journal of Management Practice, 2011 Vol.4 No.4, pp.376 - 391

Published online: 25 Mar 2011 *

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