Title: Operational capabilities and performance toward global supply chain: an overview of Korean manufacturing and service firms

Authors: Paul Hong, Woosang Hwang

Addresses: College of Business Administration, University of Toledo, Toledo, Ohio 43606, USA. ' College of Business Administration, University of Toledo, Toledo, Ohio 43606, USA

Abstract: Korea as a nation operates its global supply chain to design, produce and deliver diverse products and services to customers throughout the world. As an overview of Korean industries, we focus on how Korean manufacturing and service industries have developed their operational capabilities and business performances with global supply chain perspectives. This paper presents: 1) a research framework; 2) a summary of the evolution of Korean manufacturing and service industries toward global supply chain; 3) a typology of global supply chain.

Keywords: Korea; manufacturing firms; service firms; operational capabilities; business performance; global supply chains; supply chain management; SCM; typology.

DOI: 10.1504/IJLSM.2011.038602

International Journal of Logistics Systems and Management, 2011 Vol.8 No.2, pp.183 - 197

Available online: 13 Feb 2011 *

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