Authors: Mandeep Kaur, Richard Nyangosi, Joginder Singh Arora
Addresses: Faculty of Economics and Business, Guru Nanak Dev University, Amritsar 143005, Punjab, India. ' School of PG Studies & Research, Kampala International University, P.O. Box 9790, Dar es Salaam, Tanzania. ' Khalsa College (A) of Technology and Business Studies, Phase 3A, Sector 53, SAS Nagar, Mohali, India
Abstract: Proliferation of Information Systems and Computer Technology (ISCTs) has led to the change on how payments are made worldwide. This paper will attempt to examine the adoption and usage of plastic money. Further, it will also analyse the factors influencing the adoption and choice of a particular brand. The surveyed data collected using a well-prepared and tested questionnaire is analysed using statistical tools like Cross-tabulation, Chi-square, Weighted Average Score (WAS) and ANOVA. The result indicated that service class men, aged 31-45, well-educated people and those who earn between 20,000 and 60,000 Indian rupees per month prefer mostly using plastic money. Also, convenience, acceptability and interest rates were the most factors influencing adoption.
Keywords: plastic money; banking technology; banks; e-money; credit cards; e-finance; users; ATMs; ANOVA; electronic finance; electronic money.
International Journal of Electronic Finance, 2011 Vol.5 No.1, pp.1 - 14
Published online: 23 Jan 2011 *Full-text access for editors Access for subscribers Purchase this article Comment on this article