Title: Re-examining the Critical Success Factors of e-learning from the EU perspective

Authors: Chih-Cheng Lin, Zheng Ma, Robin Chiu-Pin Lin

Addresses: Department of Technology Application and Human Resource Development, National Taiwan Normal University, 162, HePing East Road Section 1, Taipei (106), Taiwan. ' Department of Marketing and Management, University of Southern Denmark, Niels Bohrs Alle 1, Odense M 5230, Denmark. ' Graduate Institute of e-Learning Technology, National Hsinchu University of Education, 521, Nan-Da Road, Hsin-Chu City, Taiwan

Abstract: The paper explores the critical factors of the implementation of e-learning in higher institutions from the EU perspective, by comparing e-learning in two cultural contexts: the UK and Taiwan. The study employs qualitative methods to illustrate the e-learning implementation panorama, by interviewing top management groups, leaders and strategic planners, hardware and software experts, instructional designers, participants from different schools, and course participants (including students). This paper summarises the Critical Success Factors (CSF) of e-learning from the EU perspective. An initial framework is developed to present the main differences of e-learning development in the higher institutes in the two cultures examined.

Keywords: e-learning; critical success factors; CSF; higher education; EU perspective; European Union; electronic learning; online learning; UK; United Kingdom; Taiwan; culture.

DOI: 10.1504/IJMIE.2011.037754

International Journal of Management in Education, 2011 Vol.5 No.1, pp.44 - 62

Published online: 27 Dec 2010 *

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