Title: Revealing hidden issues and assessing intangible assets in organisations and communities

Authors: Stefanos Michiotis, Bruce Cronin, Helen Devletoglou

Addresses: University of Greenwich Business School, 4 Proteos, 14569, Anixi Attica, Greece. ' Department IBE, University of Greenwich Business School, Park Row, London SE10 9LS, UK. ' TETRAS Consultants, 10 Ioanninon, 14562, Kifissia, Greece

Abstract: This paper aims to discuss possible ways of making sense of the tacit issues of a system, and aspects of the organisational or community life that usually remain hidden; yet, are considered of crucial importance. Different methodological tools, following linearity and complexity will be discussed, while special attention will be given on the limitations encountered in using such assessment tools provided by both approaches. Finally, a new assessment tool, based on archetypes and aided by geometry will be presented.

Keywords: tacit knowledge; intangible assets; complexity; archetypes; geometry; patterns; capacity; assessment; change; hidden assets.

DOI: 10.1504/IJDSRM.2010.037489

International Journal of Decision Sciences, Risk and Management, 2010 Vol.2 No.3/4, pp.308 - 326

Published online: 14 Dec 2010 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article