Authors: Rajagopal , Jerry Banks, Amritanshu Rajagopal
Addresses: Graduate Business School (EGADE), Monterrey Institute of Technology and Higher Education, ITESM, Mexico City Campus, 222, Calle del Puente, Col. Ejidos de Huipulco, Tlalpan, 14380 DF, Mexico. ' Graduate Business School (EGADE), Monterrey Institute of Technology and Higher Education, ITESM, Monterrey Campus, Ave. Fundadores y Rufino Tamayo, Valle Oriente, Garza Garcia, NL 66269, Mexico; School of Engineering, Monterrey Institute of Technology and Higher Education, ITESM, Monterrey Campus, Ave. Eugenio, Garza Sada 2501 Sur Col. Tecnologico, Monterrey, NL 64849, Mexico. ' AXA Mexico, Av. Periferico Sur No. 3325, Col. San Jeronimo Aculco, DF, Mexico
Abstract: Personality traits of managers are the predictors of employee satisfaction and performance drivers in the business organisation. Behavioural determinants of the manager largely affect the work-culture environment of an organisation. This paper discusses the behavioural insights that are instrumental in improving the performance of managers in terms of efficiency, adaptability to the work environment and operational effectiveness. Cognitive dimensions not only have a strong direct effect on perceived performance of managers, but also mediate the effects of a number of other psychosocial variables. This paper delineates various personality traits that lay positive influence on managers. The authors identify ten personality traits of managers as intangible assets that help drive the positive performance of business firms.
Keywords: personality traits; organisational behaviour; employee performance; efficiency; creativity; supervision; time management; responsiveness; workplace environments; cognitive factors; managerial decision-making; managers; workforce satisfaction; performance drivers; behavioural determinants; work-culture environments; adaptability; operational effectiveness; perceived performance; psychosocial variables; intangible assets; positive performance; business excellence.
International Journal of Business Excellence, 2011 Vol.4 No.1, pp.44 - 60
Available online: 01 Dec 2010 *Full-text access for editors Access for subscribers Purchase this article Comment on this article