Title: Taxonomy for multi-perspective assessment of the value of health information systems

Authors: Rene Fitterer, Tobias Mettler, Peter Rohner, Robert Winter

Addresses: Institute of Information Management, University of St. Gallen, Mueller-Friedberg-Strasse 8, 9000 St. Gallen, Switzerland. ' Institute of Information Management, University of St. Gallen, Mueller-Friedberg-Strasse 8, 9000 St. Gallen, Switzerland. ' Institute of Information Management, University of St. Gallen, Mueller-Friedberg-Strasse 8, 9000 St. Gallen, Switzerland. ' Institute of Information Management, University of St. Gallen, Mueller-Friedberg-Strasse 8, 9000 St. Gallen, Switzerland

Abstract: Healthcare-providing organisations realise astonishing advances in treatment procedures and medical technology that strongly impact health outcome. Despite recognition of potential contributions of Health Information Systems (HIS), their adoption is comparatively low. Based on the unified theory of acceptance and use of technology, six key variables are applied for a concept-driven literature research of criteria determining value of HIS. The resulting taxonomy contributes to the knowledge base a more detailed understanding of domain-specific HIS value indicators, which is tested for validity through a factor analysis.

Keywords: HIS value; health information systems; evaluation; technology adoption; e-healthcare; electronic healthcare; healthcare technology; e-health; unified theory of acceptance and use of technology; value indicators; UTAUT; information quality; trust.

DOI: 10.1504/IJHTM.2011.037220

International Journal of Healthcare Technology and Management, 2011 Vol.12 No.1, pp.45 - 61

Published online: 30 Nov 2010 *

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