Title: BPR-based information systems planning for e-logistics: a case study

Authors: Jianxin Jiao, Alan Chee Guan Lee, Kee Min Chin, Chia Shian Chang, Qinhai Ma

Addresses: School of Mechanical and Production Engineering, Nanyang Technological University, Singapore. School of Mechanical and Production Engineering, Nanyang Technological University, Singapore. School of Mechanical and Production Engineering, Nanyang Technological University, Singapore. School of Mechanical and Production Engineering, Nanyang Technological University, Singapore. Department of Management and Industrial Engineering, Northeastern University, China

Abstract: This paper presents a case study conducted in a semiconductor manufacturing company concerning information systems planning in the context of reengineering business models for e-logistics. A framework based on business process reengineering (BPR) is described. To enhance BPR efforts, the benchmarking technique is introduced as an analysis tool for redesigning business models. The framework emphasises the reengineering of business models for e-logistics through value chain mapping and analysis. It also takes into account the unique possibilities of legacy information systems architectures, thus further advancing the value of a company|s past investment in information technology.

Keywords: electronic commerce; e-commerce; logistics; business process reengineering; information systems.

DOI: 10.1504/IJSTM.2003.003622

International Journal of Services Technology and Management, 2003 Vol.4 No.4/5/6, pp.384 - 407

Available online: 24 Sep 2003 *

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