Title: Core processes, methods and e-services to support Virtual Enterprise Brokerage

Authors: Arturo Molina, Ricardo Mejia, Marcela Velandia

Addresses: Centro de Sistemas Integrados de Manufactura ITESM, Campus Monterrey Ave. Eugenio Garza Sada 2501 Sur, C.P. 64849, Monterrey, N.L., Mexico. Centro de Sistemas Integrados de Manufactura ITESM, Campus Monterrey Ave. Eugenio Garza Sada 2501 Sur, C.P. 64849, Monterrey, N.L., Mexico. Centro de Sistemas Integrados de Manufactura ITESM, Campus Monterrey Ave. Eugenio Garza Sada 2501 Sur, C.P. 64849, Monterrey, N.L., Mexico

Abstract: The role of the broker in present day e-business is getting special attention. This paper presents a description of an e-broker, called a Virtual Enterprise Broker (VEB). The core processes, methods and tools used by the VEB in order to fulfil the customer|s requirements are illustrated. A description of the four core processes executed by the VEB is presented: analysis of market requirements, project planning, project execution, and customer service. All of these core processes are supported by the use of different methods and e-services. Finally, some case studies of brokerage activities are discussed to demonstrate how brokerage services are undertaken to exploit new business opportunities.

Keywords: Virtual Enterprise Broker (VEB); virtual enterprise; virtual industry clusters; e-applications; e-services.

DOI: 10.1504/IJNVO.2003.003514

International Journal of Networking and Virtual Organisations, 2003 Vol.2 No.1, pp.33 - 49

Published online: 13 Dec 2003 *

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