Title: Knowledge management in continuous product innovation: a contingent approach

Authors: Stefano Ronchi, Ross Chapman, Mariano Corso

Addresses: Department of Economics and Production, Politecnico di Milano, Piazza Leonardo da Vinci 32, Milano 20133, Italy. InCITe, Research Group, School of Management, University of Western Sydney, Campbelltown Campus, Locked Bag 1797, Penrith, South DC NSW 1797, Australia. Universita degli studi di Pisa, Via Diotisalvi 2, Pisa 56126, Italy

Abstract: There is a growing interest in new organisational forms and integrated managerial and technological approaches supporting companies in continuously innovating their products and processes to survive in a turbulent environment. Successful product innovation will more and more depend upon a company|s ability to manage knowledge and integrate a growing number of competencies within and outside the organisational boundaries. These abilities require a complex set of interrelated managerial, technological and organisational conditions that must be designed according to the individual firm|s characteristics. This paper aims to identify and analyse the relation between individual firms| contingent variables and managerial approaches to foster knowledge management in product innovation. Evidence is based on a survey of 70 companies, including European and Australian firms, developed within the Euro-Australian cooperation project entitled CIMA (Continuous Improvement for global innovation management).

Keywords: continuous product innovation; knowledge management; managerial approaches; contingencies; Australia; Europe.

DOI: 10.1504/IJTM.2003.003395

International Journal of Technology Management, 2003 Vol.26 No.8, pp.871 - 886

Available online: 05 Sep 2003 *

Full-text access for editors Access for subscribers Purchase this article Comment on this article