Title: Developing marketing strategies for a travel destination in the USA using the nominal group technique

Authors: J. Dana Clark, Michael J. Dotson, Dinesh S. Dave

Addresses: Hospitality and Tourism Management, Department of Management, John A. Walker College of Business, Appalachian State University, Boone, North Carolina 28608, USA. ' Department of Marketing, John A. Walker College of Business, Appalachian State University, Boone, North Carolina 28608, USA. ' Department of Computer Information Systems, John A. Walker College of Business, Appalachian State University, Boone, North Carolina 28608, USA

Abstract: This paper demonstrates the application of nominal grouping as a cost-effective qualitative alternative for developing marketing strategies. The nominal group technique was used to generate strategic directions for the Blue Ridge Parkway Association, a popular travel destination in the USA. Using a nominal group composed of industry experts, a SWOT analysis produced a list of strengths, weaknesses, opportunities and threats associated with the Blue Ridge Parkway. Next, potential market segments were identified and prioritised. Five marketing strategies emerged to reach the specified market segments. The study illustrates that the nominal group technique offers a cost and time-efficient qualitative alternative in making strategic decisions.

Keywords: SWOT analysis; nominal group technique; Blue Ridge Parkway; tourism marketing; marketing strategies; tourist destinations; USA; United States.

DOI: 10.1504/IJMP.2010.033694

International Journal of Management Practice, 2010 Vol.4 No.2, pp.182 - 199

Published online: 17 Jun 2010 *

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