Title: Optimisation of supply chain performance using MCDM tool – a case study

Authors: P. Parthiban, P. Mathiyalagan, M. Punniyamoorthy, P.D.D. Dominic

Addresses: Department of Production Engineering, National Institute of Technology, Tiruchirappalli – 620 015, India. ' Department of Management Studies, National Institute of Technology, Tiruchirapalli – 620 015, India. ' Department of Management Studies, National Institute of Technology, Tiruchirapalli – 620 015, India. ' Department of Computer and Information Sciences, Universiti Teknologi Petronas, 31750 Tronoh, Perak, Malaysia

Abstract: The core of operations research is the development of approaches for optimal decision-making. A prominent class of such problems is multi-criteria decision-making (MCDM) and the typical MCDM problem deals with the evaluation of a set of alternatives in terms of a set of decision criteria. One such method used to evaluate the alternatives on the basis of criteria is ELECTRE method. A case study is taken up on a retailer shop where the supply chain i.e., distributor-retailer-customer is encountered. The objective as how to select the best supplier for each of the three products taken up is achieved using the ELECTRE method. The best alternative is found out using the method doing the pair wise comparisons under each criterion separately.

Keywords: multi-criteria decision making; MCDM; ELECTRE method; supply chain management; SCM; supplier selection; supply chain performance.

DOI: 10.1504/IJVCM.2010.033614

International Journal of Value Chain Management, 2010 Vol.4 No.3, pp.240 - 255

Published online: 08 Jun 2010 *

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