Title: Impact of resource locking on performance of web-based applications

Authors: Srimathy Mohan, Antonios Printezis, Mohammad Ferdous Alam

Addresses: W.P. Carey School of Business, Department of Supply Chain Management, Arizona State University, P.O. Box 874706, Tempe, AZ 85287-4706, USA. ' W.P. Carey School of Business, Department of Supply Chain Management, Arizona State University, P.O. Box 874706, Tempe, AZ 85287-4706, USA. ' Business Operations Division, Aviation Logistics Center, 1664 Weeksville Road, US Coast Guard, Elizabeth City, NC 27909, USA

Abstract: This paper develops a model and an algorithm to evaluate the effects of resource locking on the performance of internet applications. Resource locking is the phenomenon in which, after a request is sent, a front-end server is kept busy until the request|s processing is completed at a secondary external server. This is related to, but different from, blocking in queueing networks and has significant capacity implications. The algorithm developed enables evaluation of a simplified Markov model for the system. The model is evaluated by benchmarking against simulation. The results can be used to aid performance evaluation, capacity planning and management.

Keywords: queueing; resource locking; capacity planning; internet applications; Markov modelling; simulation; performance evaluation, capacity management.

DOI: 10.1504/IJOR.2010.033544

International Journal of Operational Research, 2010 Vol.8 No.3, pp.355 - 378

Published online: 04 Jun 2010 *

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